Data
deletion.

Business users can delete their account and workspace directly from Profile → Account in the Bajra AI dashboard.

End customers (whose messages flowed through a Bajra AI-powered inbox) should first contact the business they were messaging — that business is the data controller. You can also email us at support@bajra.ai and we will route the request. Include the platform you used, the business name (if known), and your identifier on that platform (phone number, handle, etc.).

To stop data flow from Meta to Bajra AI, remove the Bajra AI app from your Meta account:

• Facebook — Settings & Privacy → Settings → Apps and Websites, then Remove.
• Meta Business Suite — Business settings → Integrations, locate Bajra AI, then Remove.

Removing the app revokes our access going forward. Data already received remains in the connected workspace until the business deletes it; to have it removed on our side, email the request above.

We delete from active production systems:

• Account profile (name, email, hashed password, role).
• Conversation transcripts, messages, and attachments.
• Contact records created from inbound messages.
• Voice-call transcripts and metadata.

Limited data may persist briefly in encrypted backups (30-day rolling window) and operational server logs (up to 90 days). We may retain the minimum data required by law or for fraud-prevention holds.

We acknowledge requests within 5 business days and complete deletion within 30 days. We will confirm in writing to the email address you wrote in from.

• Email — support@bajra.ai

See also our Privacy Policy and Terms of Service.