use case / inbound
Every inbound callanswered inseconds.
Customers dial your number; the AI agent picks up in seconds, answers from your knowledge base, and hands off to a human the moment judgement is needed. Real phone calls, sub-3s turn-taking, live transcript on every line.
- 00:08/caller
I want to upgrade my plan today.
- 00:10/Bajra AI · conf 0.94
Got it. You’re on Pro now - looking at Enterprise?
- 00:24/caller
Yes. What’s the price difference?
what it handles
SUPPORT
24/7 support line
The agent fields routine support calls day and night - grounded in your docs, transcribed live, and escalated only when it should be. No queue, no hold music.
ORDER STATUS
Order & delivery status
“Where’s order 4821?” answered instantly from your data. Tracking, ETAs, and policy questions resolved on the first call.
ESCALATION
Clean human handoff
When confidence drops, the call routes to a teammate with the full transcript already in front of them - so the customer never repeats themselves.
Escalating to a human agent with full context - please hold one moment.
Hi, this is Maya from Bajra AI. I’ve reviewed the photos and I’m initiating a refund + reship right now.
built for
Put your phone line on autopilot.
Point a number at the agent, drop in your knowledge, and let it answer. Your team takes over when it counts.